“I was wrong…”

Being wrong about something is part of life. In leadership, it's no different. However, many times leaders can't -- or won't -- admit they are wrong. Some have difficulty believing they could ever be wrong about anything. Others cannot admit mistakes due to their pride. Still others may simply believe it's a sign of weakness … Continue reading “I was wrong…”

Setting the Example…

Good leaders need to ask themselves whether or not they are willing to be evaluated by the same criteria used to evaluate those under them. Are you setting the example of what you are expecting from your people? If you are expecting great customer service, do you give it? Is laziness only unacceptable when it's … Continue reading Setting the Example…